Refund Policy for SELVARINTHOX

Introduction

Thank you for shopping at SELVARINTHOX. We strive to ensure your complete satisfaction with your purchase. If you are not satisfied with your purchase, we offer a refund policy subject to the terms outlined below.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

1. The product must be unused and in the same condition that you received it.
2. The request for a refund must be made within 30 days of the purchase date.
3. The product must be in the original packaging.
4. A receipt or proof of purchase must be provided.

Non-refundable Items

Certain items are non-refundable, including:

1. Gift cards
2. Downloadable software products
3. Personalized orders

Process for Refunds

To initiate a refund, please follow these steps:

1. Contact our customer service team via email at [email protected] to request a refund.
2. Provide the order number and reason for the refund.
3. Our team will review your request and guide you through the return process if applicable.

Refunds

Once your return is received and inspected, we will send you an email notification of the status of your refund. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.

If you’ve done all of this and still have not received your refund, please contact us at [email protected].

Contact Information

If you have any questions about our refund policy, please contact us at [email protected].